Bludit keeps losing edits

[TMSlagle]

Hello and thank you for Bludit! I looked at a bunch of CMS/Blog software and decided that Bludit had the features I needed but was still simple enough for me to understand it.

I have been using it for a personal blog for a month or so but I keep having what is for me a serious problem - Bludit keeps losing my posts. I will spend 30 minutes working on updating a post and then when I press Save it goes back to the dashboard and there is no record of my recent edits.

I have autosave set to 1 minute but Bludit deleted the autosave file even when the save failed. I tried to remove the code that deletes the autosave file but what I found was that autosaves are just not happening while I am typing, so even though the autosave file is still there it has not been updated since my previous edit and save.

I searched in the forums and there are multiple complaints about this happening going back to 2020. There are suggestions about browser add-ons to save the information in forms but no word on fixing this problem.

I'm afraid this is a fatal flaw for me - I have lost hours of work this way and it is quite discouraging to have to recreate a post.

I wish you all the best for the Bludit 4.0 release but hope that this is something that could get some attention along with the update. Hopefully it will prevent other users from getting frustrated.

[novafacile]

Hi, that really doesn't sound good and I can understand your frustration.

Have you already removed Bludit or is there still a possibility to try to find the problem? The special thing about Bludit is that the whole system is kept as simple as possible and such very rare and hard to locate errors should not occur.

If you like we can try to find out what the problem is. Such very strange things are often due to a special constellation.

To have a start to find the cause here are a few questions, even if they seem to be trivial:

• On what kind of system is Bludit running? Shared webhosting or dedicated/virtual server?
• Which web server and which PHP version is used?
• In which browser does this occur, respectively does it occur only in a certain browser or in several browsers?
• Which Bludit version is installed?
• Which plugins do you have activated?
• Does the error always occur or "only" just sometimes?
• Can you force the error?
• If you can force the error, can you please use the web developer tools of the browser to see what the request is and if there is a response and if so, what the content is?
• Do you stay logged in after the error case?
• Does it make a difference if you have activated "stay logged in" or not?

[TMSlagle]

Thanks very much for your reply. I am still running Bludit as I expand my search and I'd be happy to do some debugging if it would be helpful.

Here is more info on my setup:

• Running Bludit on shared hosting from NameCheap.com

• PHP version 7.4.27 according to Bludit

• cPanel Info page says Apache v2.4.52 but a 403 error page I got was from LightSpeed Web Server.

• I use Firefox browser, I haven't tested on others but I could if needed

• Bludit v3.13.1

• Active Plugins: About, Backup, Canonical, Categories, Disqus, Highlight, Links, Robots, Search, Simple Stats, Improved tag list, TinyMCE

• Error only occurs after a certain amount of time spend in editor - somewhere between 5 and 30 minutes. I can be idle or actively typing.

• I stay logged in and just return to the dashboard when the "Save" button is pressed instead of returning to the editor. At this point edits are lost.

Also, after I first set up Bludit I was sometimes getting 403 Errors when trying to save. I found a forum tip to disable mod_security on the web server, and that fixed the problem.

[novafacile]

The most interesting point is that the error occurs only after a certain time.That sounds like a timeout problem causing the error.

If the error messages look like LiteSpeed web server, then it doesn't seem to be Apache delivering the pages. According to the feature description at NameCheap's shared hosting, it also says that a LiteSpeed is being used.

I don't know the LiteSpeed server but looking at the description on the website (https://www.litespeedtech.com/products/ ... web-server) there are some "security and speed optimization features" implemented that can also make your life difficult.
If the error messages look like LiteSpeed web server, then it doesn't seem to be Apache delivering the pages. According to the feature description at NameCheap's shared hosting, it also says that a LiteSpeed is being used.

Unfortunately I really don't know anything about the LiteSpeed webserver and how it works with PHP. I also don't know if there is anyone in the Bludit community who is familiar with it. Unlike Apache, ngnix or lighthttpd this web server is not a standard web server and also closed source.
I see the following possibilities to get closer to the problem:

1. is there a possibility to activate a real Apache without Lightspeed at the provider? If yes, then switch to the real Apache and test if the problem is gone.
2. We can try to find out something about possible PHP error messages.
3. Ask the support from the provider, because this looks like a hosting specific error to me.
4. Switch to a provider that uses a real, full-featured Apache (which most standard providers do).

What do you like and can you try?