Social shareing problem

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ozbod
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Wed Jul 17, 2019 2:22 pm

Bludit Pro version 3.9.2 BUILD 20190530
Theme Blekathlon 3.8.1

Medumish 1.3

Hi,
my set up is:
Bludit Pro version 3.9.2 BUILD 20190530
Theme Blekathlon 3.8.1

When clicking on the social sharing buttons at the bottom of a post in Blekathlon (also tried this in medumish 1.3)

When clicking on the facebook button you go to the "share on facebook" page and it does have an image from the post in it.

After you click to "post to facebook" you are asked to close the current tab
Then you go to facebook to check the newsfeed and you see the share item but there is no image,
resultonfb.png
resultonfb.png (22.36 KiB) Viewed 155 times
I don't think this is a theme issue because I have tried two different themes that offer the sharing buttons.
Can this be fixed please


Thanks
Dave
ozbod
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Wed Jul 17, 2019 5:09 pm

I have done a bit more research on this and tried the social sharing buttons on the demo sites for both themes I have tried and they work as expected so there is a problem with my Bludit installation or with my host which is lightspeed.
I am going to describe the problem to them and see what they say, will report back when I know more.
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Edi
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Wed Jul 17, 2019 7:47 pm

1) Is the plugin Open Graph enabled?

2) What are the dimensions of the images?
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ozbod
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Wed Jul 17, 2019 8:23 pm

Hi Edi,
in answer to your questions opengraph plugin was not enabled
image sizes are all set to 800px wide and thumbs to 300x300

I have no idea how to set up an app in facebook can you point me to any easy to understand docs please?
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Edi
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Wed Jul 17, 2019 9:19 pm

ozbod wrote:
Wed Jul 17, 2019 8:23 pm
in answer to your questions opengraph plugin was not enabled
Then please try with the plugin enabled.
I have no idea how to set up an app in facebook can you point me to any easy to understand docs please?
You have not to setup any app in Facebook.
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ozbod
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Wed Jul 17, 2019 9:41 pm

No I have never needed to set up any apps in Facebook before, but I will try to understand it tomorrow.
Thanks for your help so far
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Edi
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Wed Jul 17, 2019 9:43 pm

There is no need for an app, but try with the plugin enabled.
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ozbod
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Posts: 31
Joined: Sat Jun 15, 2019 10:26 am
Location: Stamford, UK
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Wed Jul 17, 2019 11:38 pm

Hi Edi
I just tried the facebook share button and it worked perfectly I am very greatfull to you for your help and guidance.
Cheers
Dave
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