Forum Look & Usage

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jmonroe
Sr. Bludit
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Fri Jan 05, 2018 7:05 am

First off I want to say how nice the forum looks. Very clean and easy to navigate. Great job! Next, I would like to say that we should definitely use it more and lean support questions more to here than continual chatting in the Gitter room. I feel like this allows for better tracking and better organization of problems as well as once a problem is determined to be a bug vs user error, then we can submit a Github issue and paste the link in the respective forum post.

All in all, everything is going very well and looking great. Keep up the nice work team!
Jeremy Monroe
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Edi
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Fri Jan 05, 2018 11:07 pm

Thank you Jeremy!

Yes, the forum can be a knowledge base. Often solutions get lost in the timeline of Gitter (despite it has a search).

It's not easy. We have the forum, and there are three languages. There is the Gitter to chat. There is the Facebook page, where also questions are answered. And last but not least issues can be posted on GitHub. Some prefer one channel, others another.
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Lemanski
Jr. Bludit
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Joined: Sat Jan 06, 2018 10:38 am

Tue Jan 16, 2018 2:04 pm

Hi Edi, which channel would you suggest is the best? I imagine the forum is still the best place to come for answers, but my way of thinking may be somewhat old fashioned.
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Edi
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Tue Jan 16, 2018 6:19 pm

The forum is a good place for everything. Questions and answers, problems and bugs, ideas and wishes.

If there is an issue you can also post it on GitHub. It's a sort of to do list. GitHub is especially a place for developers. And not everybody wants another account.

If there is something that has to be discussed "face to face" or in a small group Gitter is a good place (it's the chat of GitHub). Also for hangouts.
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Torsten_Kelsch
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Wed Feb 21, 2018 7:10 pm

I like traditional forums very much, and I am glad they still exist, because they are much clearer than Facebook or Twitter – and, most important to me: they are self-hosted and are not in the hands of big companies or corporations, which control the markets.
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